DISCLAIMER, PRIVACY POLICY & COOKIE NOTICE

Effective Date: April 29, 2025

1. User Consent

By accessing or using the FireShield Wildfire Defense website, mobile application, or wildfire defense system, you acknowledge and agree to be bound by the terms and policies outlined in this document.

If you do not agree with any part of this disclaimer, privacy policy, or cookie notice, you should not use the website, application, or system.

2. Disclaimer of System Guarantees

The FireShield Wildfire Defense System, including the rooftop sprinkler solution, is designed to support wildfire mitigation and emergency preparedness. However, no system can offer absolute protection in all wildfire scenarios. Performance may vary based on fire behavior, wind conditions, terrain, water availability, and proper installation and maintenance. The system should be part of a broader wildfire defense strategy and not relied upon as a sole means of protection.

3. Installation and Maintenance Responsibility

Installation of the FireShield Wildfire Defense System must be performed by licensed and qualified contractors. Correct installation and routine maintenance are critical to system effectiveness. Installation is performed by Licensed contractor #1047943. FireShield Wildfire Defense assumes no responsibility for damages or failures resulting from improper installation, lack of maintenance, unauthorized modifications, or user negligence.

4. Limitation of Liability

To the fullest extent permitted by law, FireShield Wildfire Defense, its affiliates, and partners disclaim liability for any direct, indirect, incidental, consequential, or special damages that may arise from use of the system, website, or mobile application. This includes damages caused by equipment failure, delays, miscommunication, or environmental circumstances beyond our control.

5. Not an Insurance Policy

The FireShield Wildfire Defense System is a mitigation tool—not an insurance policy. It does not replace, fulfill, or guarantee any insurance coverage or financial reimbursement in the event of fire-related loss or damage.

6. Not an Emergency Response Service

The system does not provide real-time fire suppression, rescue services, or emergency response. In case of immediate danger, fire, or medical emergency, always call 911 or your local emergency services.

7. Fire Map & Data Accuracy Disclaimer

Fire location data, alerts, and maps provided through the FireShield Wildfire Defense platform are for informational purposes only and may not be accurate, complete, or current.
The company disclaims all liability for any claims, damages, or losses resulting from reliance on fire data, maps, or associated alerts.

Users are solely responsible for staying aware of their surroundings and must refer to official emergency communications, local authorities, or public safety channels for accurate evacuation orders, fire hazard updates, and other time-sensitive emergency guidance.

8. User Responsibility

Users are responsible for:

• Ensuring proper installation and functionality of their wildfire defense system.

• Understanding system operation and limitations.

• Complying with maintenance schedules and safety procedures.

• Following local evacuation orders regardless of system installation.

9. Privacy Policy

FireShield Wildfire Defense is committed to protecting your privacy. We may collect personal data when you visit our website, use our mobile application, request a quote, or engage with our services. This may include:

• Contact information (name, email, phone number)

• Address and property details

• Device and usage data

• Location information (only if enabled)

• Payment details (if applicable)

How We Use Your Information:

• To provide and support our services

• To communicate with you about system updates, fire alerts, and promotions (if opted in)

• To improve website and app functionality

• To comply with legal obligations

Data Sharing and Protection: We do not sell your personal information. We may share data only with trusted third-party service providers under strict confidentiality agreements, or as required by law.

You may request to access, correct, or delete your personal data by contacting us at: supportf@fireshieldwildfire.com

10. Illustrative Images Disclaimer

Images, videos, diagrams, and other visual materials displayed on the FireShield Wildfire Defense website, app, or marketing materials are for illustrative purposes only.
Final system design, layout, equipment specifications, and installation details may vary depending on property conditions, customization needs, technological updates, and other factors.

Some images may be digitally generated or enhanced for demonstration purposes.
Users should not rely solely on images or illustrations for making purchasing, installation, or safety decisions. For accurate system specifications and installation planning, please consult directly with an authorized FireShield Wildfire Defense representative.

11. Cookie Notice

We use cookies and similar tracking technologies to:

• Enhance website performance and security

• Store your preferences

• Analyze site usage to improve user experience

• Deliver tailored content or advertisements (only with consent)

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

Types of cookies include:

• Essential cookies – Required for core site features

• Performance cookies – Used to analyze site usage

• Functionality cookies – Remember your preferences

• Advertising cookies – Used for promotional purposes (only if accepted)

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. Visiting third-party sites is at your own risk.

13. Policy Updates

This Disclaimer, Privacy Policy, and Cookie Notice may be updated periodically. Changes will be effective immediately upon posting. Continued use of our website, system, or app constitutes acceptance of the updated terms.

14. Language and Service

The information presented on this website regarding FireShield’s wildfire sprinkler systems is intended for general informational purposes only. All descriptions, representations, and statements made on this site are positive, persuasive, and promotional in nature, and are not to be interpreted as guarantees, warranties, or promises of performance.

Actual wildfire risks vary widely by location, conditions, and circumstances beyond FireShield’s control. The presence of a FireShield system does not guarantee complete protection from wildfire damage. Some properties may never face wildfire threats, while others may be impacted despite preventative measures.

FireShield reserves the right to delay inspections, decline service, or withhold providing a quote at our sole discretion, without liability for any resulting inconvenience or loss. No obligation to provide services arises from an inquiry or application made through this website.

Only a fully executed written agreement between you and FireShield will govern the terms of any installation, service, or related obligations. In the event of a conflict between information provided on this website and a signed agreement, the terms of the signed agreement shall control.

15. Contact Information

For questions regarding this policy or your data rights, contact us:

FireShield Wildfire Defense
17412 Ventura Blvd 593

Encino, CA 91316

213-713-3058

213-173-3236