| Who decides |
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| 1 | Can I choose how close a fire has to get?A fire two ridges away is not the same as one two ridges away uphill, with the wind behind it. | Yes. It is a slider in the app. Set it tight for a flat street, wide for a canyon or a ridge. | Published as a fixed seven miles. No owner-set distance is published. | FireShield |
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| 2 | Can I choose how long it waits before spraying?That gap is your chance to look at your phone and say yes or no. | Yes, minute by minute, and you can change it from anywhere at any time. | Published as a fixed ten-minute countdown. You can start it early or override it; the ten minutes itself is not adjustable. | FireShield |
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| 3 | Can I turn the automatic part off and still use it by hand?The week you are re-plumbing the pool, a surprise activation is an expensive mess. | Yes. Disarm automatic activation, keep manual start. | Manual start and full remote control are published. Whether automatic can be disarmed separately is not. | FireShield |
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| When you disagree with it |
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| 1 | If I stop it, does it stay stopped?These systems re-check every minute. Without care, your STOP is undone sixty seconds later. | Yes. It records which fire you declined, so the decision holds for that fire — and only that one. | You can override an activation. What happens on the next check is not published. | FireShield |
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| 2 | Can I dismiss one particular fire without switching everything off?A contained fire eight miles away that has not moved in three days should not keep waking you. | Yes. Mute that one fire. Every other fire still arms your system exactly as before. | Not published. The usual alternative is turning automatic activation off — which leaves you unprotected against the next one. | FireShield |
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| 3 | If I dismiss a fire and it starts moving towards me, what then?You should not have to remember to undo your own decision during an evacuation. | It undoes itself. If that fire closes to half the distance, or a mile nearer, the dismissal is deleted and the system arms again — with a fresh alert. | Not published. | FireShield |
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| Where the water goes |
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| 1 | Can I water just the side that is threatened?Your neighbor is alight on the west fence. Everything you have should go west. | Yes. Pick the zones for the next start only, or make that your new default. Fewer zones means more pressure and a longer soak where it counts. | Runs zones in sequence to manage the water supply. Owner-chosen zones for a single run are not published. | FireShield |
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| 2 | Can I choose foam or plain water for this particular run?A precautionary soak in September is not the same as a fire two miles out in October. | Yes, per start — including on a start you scheduled in advance. | Class A foam is part of the system and is U.S. Forest Service approved. A per-run choice is not published. | FireShield |
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| 3 | What happens when the street loses water pressure?In a neighborhood fire, everyone opens a tap at once. Mains pressure is the first thing to go. | The controller brings in your pool, tank or well when mains pressure is not enough and the system is actually running. | Switches to a secondary source — pool, tank or well — when it senses a pressure drop. | Even |
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| 4 | Can I test it without pretending there is a fire?You want to know every zone still throws where it should, before the season, not during it. | Yes — a Test Run button, separate from a real activation. | Manual activation is published; a distinct short test cycle is not. | FireShield |
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| Timing |
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| 1 | Can I set it to start while I am away?Red flag warning for tomorrow afternoon, and you will be at work. | Yes. Days, hours or minutes ahead, with your foam and zone choices attached. | Manual start from the app at any time. A future-dated schedule is not published. | FireShield |
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| 2 | If I schedule it and a fire arrives sooner, am I stuck waiting?A convenience feature must never be able to slow your defense down. | No. A closer fire overrides the schedule and starts sooner — still honouring the delay you set, so you keep your window. | Not applicable — no published scheduling. | FireShield |
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| What you can see |
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| 1 | Does it show me which way the wind is blowing?Three miles upwind and three miles downwind are completely different nights. Embers travel on wind. | Yes. The map animates the actual wind field across the terrain, so you can see whether the air between the fire and your house is moving towards you. | Publishes wildfire tracking and fire maps. A live wind field over the terrain is not among them. | FireShield |
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| 2 | Does it tell me the conditions at my house?Low humidity plus rising wind is the combination that turns an ember into a house fire. | Temperature, wind, humidity, rain chance, air quality and the forecast — for the property, not the nearest city. | Fire maps and alerts are published; per-property weather and air quality are not. | FireShield |
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| 3 | Can I see what the system itself is doing right now?During a fire, "it is fine" is not an answer. | The app mirrors the controller: live water pressure, flow rate, which zone is running, time left, power source, and every connection. | Remote monitoring and system status through the app are published. | Even |
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| Practical |
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| 1 | Can I use my own contractor?Someone is drilling into your roof and plumbing into your supply. | Your own licensed contractor, or ours. | States that its crews install the system, and that licensed contractors in each state perform installations. | FireShield |
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| 2 | Does it still work with the power and the phone network down?Wildfires take out both, usually at the same time. | Wi-Fi, cellular and satellite, with battery backup and an optional solar top-up. | Wi-Fi, cellular and satellite, with a dedicated backup battery. | Even |
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| 3 | Can it grow with the property?Outbuildings, a guest house, a bigger lot later. | Twelve zones standard, expandable past twenty-four, and more than one controller on a single property. | Systems are custom-designed per property. A published maximum is not stated. | FireShield |
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| The hardware |
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| 1 | How many zones can it grow to?A big property, an outbuilding or a second structure should not mean a second system. | Twelve zones as standard, expandable past twenty-four on the same controller. | Multiple zones supported; expansion beyond the standard build is not published as a single-controller capability. | FireShield |
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| 2 | Is the plumbing under pressure while it waits?A system spends years waiting. Standing pressure is what ages joints and fittings. | No. Isolation valves keep the manifolds unpressurized in standby, which is the point of the design. | Pressure monitoring is published; pressure-isolated standby is not described. | FireShield |
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| 3 | What is actually running the controller?The day it matters, it has to wake up and open a valve. Nothing else. | Pre-compiled firmware on solid-state electronics. No fan, no operating system, nothing to boot. | A computerised controller with remote access; the control architecture is not published in detail. | FireShield |
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| 4 | When the pool pump runsA pump that cycles on its own wears out before the fire arrives. | Only when city pressure is genuinely insufficient and the system is engaged — both conditions, judged by the controller. | Published as pressure-sensor and VFD driven. | FireShield |
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