| Who decides |
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| 1 | Can I choose how close a fire has to get?A fire two ridges away on calm, flat ground is not the same as one two ridges away uphill with the wind blowing toward you. | Yes. Your technician sets it for your house at installation: tighter in a dense neighborhood, wider by a canyon or open brush. You can also change it in the app if you want, but it's already set by our technician. | Published as a fixed seven miles. No owner-set distance is published. | FireShield |
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| 2 | Can I choose how long it waits before spraying?That gap is your chance to look at your phone and say yes or no. | Yes. Your technician sets it for your house at installation. You can also change it if you want to. | Published as a fixed ten-minute countdown. You can start it early or override it; the ten minutes itself is not adjustable. | FireShield |
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| 3 | Can I turn the automatic part off and still use it by hand?The week you are re-plumbing the pool, a surprise activation is an expensive mess. | Yes. Disarm automatic activation, keep manual start. | Manual start and full remote control are published. Whether automatic can be disarmed separately is not. | FireShield |
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| When you disagree with it |
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| 1 | If I stop it, does it stay stopped?These systems re-check every minute. Unless the system is built for it, your STOP can be undone sixty seconds later. | Yes. It records which fire you declined, so the decision holds for that fire — and only that one. | You can override an activation. What happens on the next check is not published. | FireShield |
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| 2 | Can I dismiss one particular fire without switching everything off?A contained fire eight miles away that has not moved in three days should not keep waking you. | Yes. Mute that one fire. Every other fire still arms your system exactly as before. | Not published. The usual alternative is turning automatic activation off — which leaves you unprotected against the next one. | FireShield |
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| 3 | If I dismiss a fire and it starts moving towards me, what then?You should not have to remember to undo your own decision during an evacuation. | It undoes itself. If that fire closes to half the distance, or a mile nearer, the mute is canceled and automatic start turns back on, with a new alert. | Not published. | FireShield |
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| Where the water goes |
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| 1 | Can I water just the side that is threatened?If your neighbor's house to the west is on fire, all your water should go to the west side. | Yes. Pick the zones for the next start only, or make that your new default. Fewer zones means more pressure and more water where you need it. | Runs zones in sequence to manage the water supply. Owner-chosen zones for a single run are not published. | FireShield |
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| 2 | Can I choose foam or plain water for this particular run?A precautionary soak in September is not the same as a fire two miles out in October. | Yes, per start — including on a start you scheduled in advance. | Class A foam is part of the system and is U.S. Forest Service approved. A per-run choice is not published. | FireShield |
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| 3 | What happens when the street loses water pressure?In a neighborhood fire, everyone turns on their water at once. City water pressure is the first thing to drop. | The controller brings in your pool, tank or well when mains pressure is not enough and the system is actually running. | Switches to a secondary source — pool, tank or well — when it senses a pressure drop. | Even |
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| 4 | Can I test it without pretending there is a fire?You want to know every zone still sprays where it should, before the season, not during it. | Yes — a Test Run button, separate from a real activation. | Manual activation is published; a distinct short test cycle is not. | FireShield |
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| Timing |
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| 1 | Can I set it to start while I am away?Red flag warning for tomorrow afternoon, and you will be at work. | Yes. Days, hours or minutes ahead, with your foam and zone choices attached. | Manual start from the app at any time. A future-dated schedule is not published. | FireShield |
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| 2 | If I schedule it and a fire arrives sooner, am I stuck waiting?A convenience feature must never be able to slow your defense down. | No. A closer fire overrides the schedule and starts sooner — still using your countdown, so you still have time to cancel. | Not applicable — no published scheduling. | FireShield |
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| What you can see |
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| 1 | Does it show me which way the wind is blowing?A fire three miles upwind is far more dangerous than one three miles downwind, because the wind carries embers. Embers travel on wind. | Yes. The map shows the actual wind moving across the area, so you can see whether the air between the fire and your house is moving towards you. | Publishes wildfire tracking and fire maps. A live wind map is not listed. | FireShield |
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| 2 | Does it tell me the conditions at my house?Low humidity plus rising wind is the combination that turns an ember into a house fire. | Temperature, wind, humidity, rain chance, air quality and the forecast — for the property, not the nearest city. | Fire maps and alerts are published; per-property weather and air quality are not. | FireShield |
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| 3 | Can I see what the system itself is doing right now?During a fire, you want to see exactly what the system is doing. | The app mirrors the controller: live water pressure, flow rate, which zone is running, time left, power source, and every connection. | Remote monitoring and system status through the app are published. | Even |
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| Practical |
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| 1 | Can I use my own contractor?Someone is drilling into your roof and plumbing into your supply. | Your own licensed contractor, or ours. | States that its crews install the system, and that licensed contractors in each state perform installations. | FireShield |
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| 2 | Does it still work with the power and the phone network down?Wildfires take out both, usually at the same time. | Wi-Fi, cellular and satellite, with battery backup and optional solar charging. | Wi-Fi, cellular and satellite, with a dedicated backup battery. | Even |
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| 3 | Can it grow with the property?Outbuildings, a guest house, a bigger lot later. | Up to 36 zones on a single controller, and more than one controller on a single property. | Systems are custom-designed per property. A published maximum is not stated. | FireShield |
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| The hardware |
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| 1 | How many zones can it grow to?A big property, an outbuilding or a second structure should not mean a second system. | Up to 36 zones on a single controller, and more than one controller on a single property. | Multiple zones supported; expansion beyond the standard build is not published as a single-controller capability. | FireShield |
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| 2 | Is the plumbing under pressure while it waits?A system spends years waiting. Standing pressure is what ages joints and fittings. | No. Isolation valves keep the manifolds unpressurized in standby, which is the point of the design. | Pressure monitoring is published; pressure-isolated standby is not described. | FireShield |
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| 3 | What is actually running the controller?When a fire comes, it just has to start and open the valves. | Pre-compiled firmware on solid-state electronics. No fan, no operating system, nothing to boot. | A computerized controller with remote access; the control architecture is not published in detail. | FireShield |
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| 4 | When does the pool pump run?A pump that cycles on its own wears out before the fire arrives. | Only when city water pressure is too low and the system is running. The controller checks both. | Published as controlled by a pressure sensor and a variable-frequency drive (VFD). | FireShield |
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